RETURN POLICY
Last updated March 24, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at contact@crg1905.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Columbia Restaurant Gift Shop
Attn: Returns
RMA #
2117 E 7th Ave
Tampa, FL 33605
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Food Items, Tobacco Products, General Consumables
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 5% restocking fee will be charged for all returns.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
8132484961
contact@crg1905.com
SHIPPING:
Please allow 1-2 business days for your order to ship. If you have not seen your order get shipped after 5 business days please reach out to Contact@crg1905.com
