Please inspect your order upon delivery. If there is damage, follow these return instructions.
Enclose a letter with your returned merchandise explaining the damage. Please return items within 30 days to receive a prompt exchange or refund. For your protection, we strongly suggest that you ship all return packages via UPS or the U.S. Postal Services' insured mail. (Please note that you are responsible for the safe return of merchandise and all shipping costs.)
Items must be returned prepaid, in the original packaging. We cannot accept returns sent C.O.D. and original shipping charges are not refundable. For credit card orders, we will issue a credit to your credit card.
Please ship returns to the following address:
Columbia Retail
c/o Renee Causey
2025 East 7th Avenue
Tampa FL 33605
